It's Time to Raise the Bar For Individualized Ecommerce Experiences

Ankesh Sagar | VP of Global Marketing | Insider

2:00 PM - 2:20 PM SGT/HKT

Opening Keynote: From Regulators to Accelerators - The Role of Asian Leaders and AI in the Next Digital Economy Uplift

Mr. Rudiantara | Former Minster of Technology | Indonesia

2:20 PM - 2:40 PM SGT/HKT

Panel Discussion: Fixing The Leak in Omnichannel Commerce

Panel Moderator: Patrick Steinbrenner | Managing Director for APAC | Insider
Xiaofeng Wang | Senior Analyst | Forrester
Bharath Krishnamachari | Head of Marketing Transformation and Data Analytics | Deloitte
Shane Lenton | Chief Information & Digital Officer | CUE

2:40 PM - 3:10 PM SGT/HKT

Fireside Chat: Hot Trends in Omnichannel Retail - Gamified. Individualized. Customer-obsessed. 100% DTC

Anmol Arora | Regional Director Growth | Insider
Richard Migette | IT Director | Decathlon Singapore

3:10 AM - 3:30 PM SGT/HKT

Panel Discussion: 60 Seconds or Less - Building Loyalty in Micro-moments

Jack Nguyen | Regional Managing Director | Insider
Phu Vo | Vice President | The Coffee House
Russell Conrad | Founder and Managing Director | AudienceIQ

3:10 PM - 3:30 PM SGT/HKT

Fireside Chat: How Product and Customer Engagement Strategy Alignment can Generate Better Results. A Start Up Founders' Perspective

Lorenzo Peracchione | Founder and COO | BukuKas
Ben Glynn | Head of Growth APAC | MixPanel

3:10 PM - 3:30 PM SGT/HKT

Challenging Times Need Innovative Solutions: Insights from Endeavor's Extensive Network

Wayah Surya Wiroto | Managing Director Indonesia | Endeavor

3:30 PM - 3:50 PM SGT/HKT

Fireside Chat: Defying Limits in Supply Marketing - Building Lasting Relationships

Jayson Chen | Growth Director | Insider
Ian Tan | Director Regional Agency Trade Marketing | PropertyGuru

3:30 PM - 3:50 PM SGT/HKT

Panel Discusion: Cracking The Code of Future Ready Enterprise in 2021

Panel Moderator | Joe Harahap, Regional Director | Insider
Samuel Hui | Chief Transformation Officer | HKBN
Michel Hamilton | Chief Strategy Officer | MayBank
Pierre Thach Hoang | Deputy Chief Commercial Officer | Bamboo Airways

3:30 PM - 3:50 PM SGT/HKT

Fireside Chat: Blitzscaling - Wartime Moves/Strategies to Beat Amazon and eBay with Individualized Experiences

Tony Katsabaris | Country Manager | Insider
Nati Harpaz | Director | BridgerPay

3:50 PM - 4:10 PM SGT/HKT

Mobile Shopping Perspectives: How Blibli Reacted and Innovated to Sustain Its Growth Amid a Pandemic

Kohar Santoso | Head of Customer Success, SEA/ANZ | AppsFlyer
Collin Agata | Senior Product Manager | BliBli

3:50 PM - 4:10 PM SGT/HKT

The Three Musketeers of Ecommerce: Recommendation. Reviews. Feedback

Sumanth Debnath | Principal Developer Advocate | AWS
Richard Migette | IT Director | Decathlon Singapore

3:50 PM - 4:10 PM SGT/HKT

Data-Driven Storytelling: Uncovering Lost Potential

Anurag Gupta | Chief of Agency & COO | ADA

4:10 PM - 4:30 PM SGT/HKT

Panel Discussion: Optimization - Designing Customer Experiences that Flow + Convert + Build Loyalty

Panel Moderator: Edwin Halim | Regional Head of Partner Success | Insider
Sophie Jokelson | Co-founder and CMO | COVE
Mark Boesch | Co-founder and Chief Marketing Officer | Shuttle
Marta Allina | Founder | Seoul Startups
Khalid Raheel | Chief Marketing Officer| Bank Amar Indonesia

4:10 PM - 4:30 PM SGT/HKT

Panel Discussion: A Window Into The Future Of Integrated Messaging In Commerce

Tony Katsabaris | Country Manager Australia & New Zealand | Insider
Andre Buerger | Deputy Director of eCommerce | True Corporation
Andrew Pinto | Head of Marketing | Mudah.my
Fabian Prasetya | Head of Digital & Media | L’oreal

4:10 PM - 4:50 PM SGT/HKT

Panel Discussion: Insurance 4.0 - From Brick & Mortar to Digital Ready

Marcus Chew | Chief Marketing Officer | Income
Marilyn Wang | Chief Marketing Officer | Manulife
Prantik Mazumdar | Managing Partner | Dentsu International

4:30 PM - 4:50 PM SGT/HKT

Panel Discussion: New Rules of Success - Cross-Channel Marketing Campaigns with a Single View of The Customer

Panel Leader: Jack Tran | Managing Director, ASIA | SmartOSC
Ajay Tawde | Head of Customer Engagement & Commerce | Ogilvy Indonesia
Chinh Dinh | CIO | ACFC

4:30 PM - 4:50 PM SGT/HKT

Fireside Chat: in Food Apps - Enhancing Web and App Experiences

David Bolscher | Managing Director, APAC | Contentsquare
James Yeang | Group SVP, Digital & Customer Relationship Management | Domino’s Pizza Malaysia

4:50 PM - 5:10 PM SGT/HKT

Engagement Strategies: The Compressionalists of 2021

Giovanni Musillo | Commercial Director | Insider
Simon Torring | Partner, TwentyEighty
Arvid Swartsenburg | Head of Strategy | United Overseas Bank Limited
Chi Truong | Marketing Director | L’oreal

4:50 PM - 5:30 PM SGT/HKT

The Intersection: How Human Creativity + AI Trigger Personalized Experiences with Unparalleled Outcomes

Harris Naga Putra | Director- Sales & Marketing, Indonesia | Insider
Frederik Krass | Co-Founder & COO | Zenyum
Julian Artope | Founder & CEO | Zenyum

5:10 PM - 5:30 PM SGT/HKT

Fireside chat: The rise of the digital economy - What is it and why it matters for Asia

Gita Wirjawan | Former Minister of Trade | Indonesia

5:10 PM - 5:30 PM SGT/HKT

Every Interaction Matters: Becoming a Lovable Brand That Is a Joy to Buy From

Chew Wee Ng | Head of Business Marketing, Southeast Asia | TikTok

5:30 PM - 5:50 PM SGT/HKT

Thank you from Insider

Ankesh Sagar | VP of Global Marketing | Insider

5:50 PM - 6:00 PM SGT/HKT