1K+
ATTENDEES
20+
SESSIONS
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SPEAKERS
This year has ignited an eCommerce revolution. The victors will be the brands who pivot on a pin head, agile enough to accelerate their digital transformation with the speed to surpass the demands of the consumer. The victors will be a joy to buy from: offering personalised experiences, fast and secure delivery, seamless communication on all touch points and VIP service to every single visitor.
We’ve lost household names while others have thrived. The time to fight is now and innovation and digital transformation are our most powerful weapons. The rewards will be vast. Join the UPLIFT allegiance, together we stand and share our strategies for success.
Don’t expect to be sat in silence, there will be interactive workshops, quests and opportunities to engage with the UPLIFT speakers. Each of the speakers will provide meaningful, actionable success strategies that you can go away and implement in time for peak season
The schedule can be updated up until the event, so check back often and opt in to receive notifications.
Opening & Welcome Keynote
Steve George | Director of Customer Advocacy | Insider
Merve Nazlıoğlu | VP of Global Marketing | Insider
02:00 PM - 02:30 PM CEST
Customer-centric strategies for long lasting brand loyalty
Agnieszka Isa | General Manager | Avon
02:30 PM - 02:50 PM CEST
Panel Discussion: Preparing For Peak, Building Trust and Driving Retention
Jackie Barnett | CRM Manager | MandM Direct
Nicola Fox | Consultant | Fine Tooth Comb
Marta Ogórkiewicz | Chief Marketing Officer | Selsey
02:50 AM - 3:30 PM CEST
Nailing Customer Acquisition In Time For Peak
Stuart Rex | Head of Client Services | SERPsketch
Jules Van Rooyen | Previously Head of SEO | Ebay
Elroy Condor | Director of Paid Search | iProspect
02:50 PM - 03:10 PM CEST
How to be heard in Virtual Meetings
Spencer Waldron | Director of Global Brand Communications | Prezi
03:30 PM - 03:50 PM CEST
Data-driven Culture: Vision and Leadership
Maria Luiza de Lange | Web Analytics Manager | Electrolux
Eminé Olausson Fourounjieva | Digital Analytics and Insights Lead | Nobia
3:30 PM - 3:50 PM CEST
WORKSHOP - The Future Of Programmatic And Data In A Cookie-Less Era
Mazen Mroueh | Global Digital Factory Lead | FrieslandCampina
Bas Drogtrop | Country Manager Benelux | Insider
3:30 PM - 4:10 PM CEST
Inhouse Agency is the New Norm
Laurent Burel | Global Digital Marketing Director | Pernod Ricard
3:50 PM - 4:10 PM CEST
Q&A With Leaders: Addressing The Biggest Pains In Retail and Ecommerce
Xavier Cardon | Managing Director | Accenture Interactive
Kubilay Sengun | Managing Director EMEA | Insider
Philip Smith | Group Head of Digital & Transformation | Kamal Osman Jamjoom Group
04:10 PM - 4:40 PM EST
Real-time Analytics Accelerate And Deepen CX Insights
Fanjuan Shi | Director of Data, Analytics, Acquisition & Activation | PVCP Group
4:10 PM - 4:20 PM CEST
A Trip To The Movies - The Challenges and Opportunities Post-2020
Melissa Jarvinen | Founder | Matrix Marketer
04:20 AM - 04:40 PM CEST
Getting Back to the Basics
Elinor Noble | Global Head of Retail Excellence | LOEWE
4:40 PM - 5:00 PM CEST
Fireside Chat: Bridging The Experience Gap
Guilhem Cussonet | Omnichannel Customer Experience Manager | L’Oréal
Philippe Peyserabbes | Director Southern Europe | Insider
04:40 PM - 05:00 PM EST
What do consumers need? Personalization. Convenience. Transparency
Monika Schulze | Board Member and Leader of Customer Experience | Zurich Insurance
05:00 PM - 05:20 PM CEST
Building Unique and Scalable Growth Processes
Dennis De Cat | Founder and Managing Partner | UPTHRUST
Karl Bosmans | Ecommerce Manager | Torf
Bas Drogtrop | Country Manager, Benelux | Insider
05:00 PM - 05:20 PM CEST
Behind The Scenes of NASA's Social Media Strategy
Rebecca Roth | Social Media Specialist & Imaging Coordinator | NASA
05:20 PM - 05:40 PM CEST
Closing Keynote
Merve Nazlıoğlu | VP of Global Marketing | Insider
05:40 PM - 06:00 PM CEST
Opening & Welcome Keynote
Steve George | Director of Customer Advocacy | Insider
Merve Nazlıoğlu | VP of Global Marketing | Insider
2:00 PM - 2:30 PM CEST
Customer-Centric Strategies For Long Lasting Brand Loyalty
Agnieszka Isa | General Manager | Avon
02:30 PM - 02:50 PM CEST
Panel Discussion: Preparing For Peak, Building Trust and Driving Retention
Jackie Barnett | CRM Manager | MandM Direct
Nicola Fox | Consultant | Fine Tooth Comb
Marta Ogórkiewicz | Chief Marketing Officer | Selsey
02:50 PM - 3:30 PM CEST
Nailing Customer Acquisition In Time For Peak
Stuart Rex | Head of Client Services | SERPsketch
Jules Van Rooyen | Previously Head of SEO | Ebay
Elroy Condor | Director of Paid Search | iProspect
02:50 PM - 03:10 PM CEST
How to be heard in Virtual Meetings
Spencer Waldron | Director of Global Brand Communications | Prezi
3:30 PM - 3:50 PM CEST
Data-driven Culture: Vision and Leadership
Maria Luiza de Lange | Web Analytics Manager | Electrolux
Eminé Olausson Fourounjieva | Digital Analytics and Insights Lead | Nobia
03:30 PM - 03:50 PM CEST
WORKSHOP - The Future Of Programmatic And Data In A Cookie-Less Era
Mazen Mroueh | Global Digital Media and Tech Lead | FrieslandCampina
Bas Drogtrop | Country Manager Benelux | Insider
3:30 PM - 4:10 PM CEST
Inhouse Agency is the New Norm
Laurent Burel | Global Digital Marketing Director | Pernod Ricard
3:50 PM - 4:10 PM CEST
Q&A With Leaders: Addressing The Biggest Pains In Retail and Ecommerce
Xavier Cardon | Managing Director | Accenture Interactive
Philip Smith | Group Head of Digital & Transformation | Kamal Osman Jamjoom Group
Kubilay Sengun | Managing Director, EMEA | Insider
04:10 PM - 4:40 PM EST
Creating Pleasant CX With Human And Machine Intelligence
Fanjuan Shi | Director of Data, Analytics, Acquisition & Activation | PVCP Group
4:10 PM - 4:30 PM CEST
A Trip To The Movies - The Challenges and Opportunities Post-2020
Melissa Jarvinen | Founder | Matrix Marketer, prev. Novo Cinemas
04:20 PM - 04:40 PM CEST
Getting Back to the Basics
Elinor Noble | Global Head of Retail Excellence | LOEWE
4:40 PM - 5:00 PM CEST
Fireside Chat: Bridging The Experience Gap
Guilhem Cussonet | Omnichannel Customer Experience Manager | L’Oréal
Philippe Peyserabbes | Director Southern Europe | Insider
04:40 PM - 05:00 PM EST
What do consumers need? Personalization. Convenience. Transparency
Monika Schulze | Board Member, Leader of Customer Experience | Zurich Insurance
05:00 PM - 05:20 PM CEST
Building Unique and Scalable Growth Processes
Dennis De Cat | Founder and Managing Partner | UPTHRUST
Karl Bosmans | Ecommerce Manager | Torfs
Bas Drogtrop | Country Manager, Benelux | Insider
05:00 PM - 05:20 PM CEST
Behind The Scenes of NASA's Social Media Strategy
Rebecca Roth | Social Media Specialist & Imaging Coordinator | NASA
05:20 PM - 05:40 PM CEST
Closing Keynote
Merve Nazlıoğlu | VP of Global Marketing | Insider
05:40 PM - 6:00 PM CEST
Ready to join other leaders?
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